Easily dispatch conversations to team members’ calendars in Microsoft 365 Calendar (Outlook) or Google Calendar. This creates native calendar events that include conversation details and a link back to your Replypad workspace.
Implement a dispatcher workflow, mark conversations for dispatch, add them to your calendar, and more.
Features
You can select the calendar to create an appointment in Microsoft 365 or Google Calendar.
When you click the calendar icon (Microsoft 365 or Google Calendar), a new native calendar event opens in a new browser tab with the following details automatically copied from the conversation:
Conversation subject line.
Account and contact names, address, and phone numbers.
Conversation notes.
While viewing a 365 or Google Calendar event details added from a conversation, simply follow the link there to immediately navigate to the conversation details in your Replypad workspace.
You can open your 365 or Google calendar in a new tab directly from the Add to calendar workflow.
Add conversation to calendar
You can add a conversation to the calendar in the following ways:
From the For Dispatch list, select the conversation using the checkbox, then use the Add to calendar in the toolbar, or use the More menu and select Add to calendar.
From any other conversations list (e.g. My Inbox or Team Inbox), select the conversation using the checkbox, then use the More menu and select Add to calendar.
- From the conversation details page, use the More menu and select Add to calendar.
Clicking ‘Office 365 (Outlook)’ or ‘Google Calendar’ will open a new calendar event window. The event will automatically include the conversation details and a link back to the original conversation.
New event in Microsoft 365 Calendar added from Replypad:
New event in Google Calendar added from Replypad:
