Who’s behind Replypad?

Hi there!

If you’re reading this, you’re probably at the point where running the shop on scattered tools has become more frustrating than helpful. Tickets without clear owners, hours that never get billed, customers waiting on answers.

Maybe you’ve even tried one of the big PSA platforms, and found it priced and built for companies ten times your size – a quarter to set up, and a maze of features you’ll never use.

We’ve been building PSA software for exactly this problem – and exactly your size of shop – since 2004. Our first product, RangerMSP, has run small IT shops’ businesses for over two decades. No venture capital, no private-equity exit, no rebrand-and-price-hike. Just a small team, shipping.

Replypad is everything that experience taught us, rebuilt for how small shops work today: shared inbox, ticketing, time tracking, asset management, and billing that follows your agreements – recurring contracts, custom rates – with invoices created directly in QuickBooks.

And in writing: our pricing is published, billing is monthly, and if we ever stop earning your business, you leave.

We’d love for you to give it a try.

Maayan Porat, CEO, and the team at Replypad.