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Keep your customers happy, your business organized, and your team efficient.

When you start, Email is fine for handling support@ or sales@ shared inboxes. As you grow, it is getting chaotic.

Email is not designed for teams. Luckily, Replypad is.

Use Replypad to leverage your existing email system and take team collaboration to a new level.

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The shared inbox software for teams

Easily manage busy team inboxes

Organize all conversations in one place with clear owners.
Convert, support, and delight your customers.
Get more done as a team.

Organize all conversations in one place with clear owners. Convert, support, and delight your customers. Get more done as a team.

Assign conversations

Never miss or lose customer emails.
Assign conversations to team members, so nothing slips through the cracks.

Work as a team

Efficiently coordinate and collaborate on responses to customers. @mention teammates to bring them into the conversation. Review and edit draft replies for higher accuracy.

Satisfy customers

Build stronger relationships with your customers. Get referrals, enjoy word-of-mouth and grow your business.

Empower your team with a modern shared inbox software solution

Empower your team

Work efficiently, collaborate on customer conversations, and automate mundane tasks.

Shared inbox email management software designed for –
  • Customer service and support teams
  • IT support and help desk teams
  • Customer success teams
  • Sales teams

Replypad plays nicely with Email
(Unlike trying to replace it!)

Get everything organized

Label, categorize and prioritize conversations.
Easily work on and navigate through a high volume of conversations.

The tool for teams to get shared inboxes organized

Save time with automation

Have Replypad work for you! Powerful automation options, such as triggers, let you automate different aspects of your business, assign conversations automatically, label them, categorize them and even automatically reply to customers when specific criteria conditions are met.

Add automation to shared email mailboxes

Become a Superhuman

Use a unified inbox tailored just for you to get more done.
Focus. No more view switching hassles.
Everything relevant to you is automatically pushed to your inbox for streamlined operation.

Handle email conversations like a pro

Escape the chaos of unmanageable shared mailboxes, distribution lists, and email forwarding.

Try for free

15-day free trial. No credit card required. No strings attached.


Powerful search options let you quickly find past conversations, learn from them or reuse a reply for a current discussion.

Saved responses

Write quality responses quickly while keeping your brand’s voice consistent.
Create complete or partial replies that may include images and attachments.
Insert replies from your keyboard while typing.

Collision detection

See who else is viewing the same conversation in real-time.
Never do duplicate work again.

Build a company customers love

More to love about your team inbox management software.

Never lose your work

Replies are automatically saved as you write.
Save your work-in-progress as a draft and continue later from where you left off.

Great for local and remote teams

Collaborate on responses, review draft replies of others, real-time collision detection, search for past answers, user privileges, access rights, and more!

65+ Keyboard shortcuts

Become a Replypad ninja! Replypad can be used almost entirely without a mouse.


Replypad works in real-time. You can keep your tab open all day and never have to refresh. Replypad automatically pushes conversation updates to you.

Internal notes

Chat behind-the-scenes. Collaborate on conversations privately with your team. Add notes that only you and your team can see.

Productivity tools

Snooze conversations to handle later; Schedule replies; Undo send; Bulk actions; Account & Contact import; Reply to email notifications; @mentions.

Reporting & Analytics

Get detailed insight into your team’s performance and workload distribution. Use reporting data to improve team efficiency and customer satisfaction.

Contacts & Accounts (CRM)

Manage an unlimited number of contacts and accounts. Quickly see previous conversations and the activity timeline.

Affordable and transparent pricing

No need to break the bank. Simple pricing designed for your team and changing requirements.


Mailchimp Pipedrive CRM Campaign Monitor

Try Replypad with your team for free

15-day free trial. No credit card required. Unlimited users. Fully functional. No strings attached.

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