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Google Collaborative Inbox and the Alternatives

Google Collaborative Inbox - The pros, the cons and the alternatives

Discover all about the pros and cons of using Google Collaborative Inbox, see the advantages and disadvantages, and find out the best alternative for your team.

Help Desk Software vs. Shared Inbox

Help desk software is outdated. Discover the challenges businesses face using help desk software and learn why shared inbox software is the ideal alternative.

6 Signs your team needs a shared inbox software

Email is not designed for teams! Without clear owners, organization, and collaboration tools, customers suffer – The 6 signs you need a shared inbox software.

Discover the power of empathy in customer service

Learn how to increase customer satisfaction and loyalty by communicating with empathy in emails and how to amplify the effect using a shared inbox software.

What Is a Shared Inbox Software

Shared Inbox software - concept illustration

Shared inbox software helps teams work together on customer emails sent to business addresses like support@. Assign emails to users, tag, chat, and automate.

Distribution List vs. Shared Mailbox vs. Shared Inbox: Which is best for your business?

Distribution List vs. Shared Mailbox vs. Shared Inbox Software

Which option is best for managing generic business email addresses such as support@ or info@? Shared mailbox vs. Distribution list vs. Shared inbox software.