The Replypad Blog. Helping teams work better, together. – Replypad: Integrated software for service providers & MSPs

Office 365 shared mailboxes for team collaboration

Learn how to create Microsoft Office 365 shared mailboxes for team collaboration. Follow best practices, discover limitations, and explore shared inbox options.

Shared inbox for teams using Campaign Monitor

Email marketing automation solution integrated with collaborative team inbox software leads to better results.

Discover the benefits of integrating Campaign Monitor email marketing automation software with Replypad collaborative shared inbox for teams.

Shared inbox software for teams using Mailchimp

Email marketing automation solution integrated with shared inbox software for teams leads to better results.

Discover the benefits of integrating Mailchimp email marketing automation software with Replypad shared inbox. Get results, save time, and make customers happy.

Shared inbox software for Pipedrive CRM

CRM plus Shared Inbox software - Get the team efficient and win more sales.

Discover the benefits of integrating your CRM software with shared inbox software. See how Replypad and Pipedrive integrate to help teams win more sales.

Live Chat vs. Email Support

Email vs. Live Chat for Support - Which one is best for your team?

Discover the pros and cons of both email and live chat support channels. Understand the challenges, benefits, and things to consider as your business grows.

Google Collaborative Inbox and the Alternatives

Google Collaborative Inbox - The pros, the cons and the alternatives

Discover all about the pros and cons of using Google Collaborative Inbox, see the advantages and disadvantages, and find out the best alternative for your team.

Help Desk Software vs. Shared Inbox

Help desk software is outdated. Discover the challenges businesses face using help desk software and learn why shared inbox software is the ideal alternative.

6 Signs your team needs a shared inbox software

Email is not designed for teams! Without clear owners, organization, and collaboration tools, customers suffer – The 6 signs you need a shared inbox software.

Discover the power of empathy in customer service

Learn how to increase customer satisfaction and loyalty by communicating with empathy in emails and how to amplify the effect using a shared inbox software.

What Is a Shared Inbox Software

Shared Inbox software - concept illustration

Shared inbox software helps teams work together on customer emails sent to business addresses like support@. Assign emails to users, tag, chat, and automate.