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Getting started for team members

Team members in Replypad can join conversations, send messages and files to other team members and to customers. If you are new to Replypad, we recommend reading Replypad in a Nutshell, to help you get to know Replypad’s main concepts. This user guide is for Replypad users who are joining a workspace as team members. Team Members are referred to as Users in Replypad, and this user guide explains how to join a workspace, set up your profile and start using Replypad.

Step 1: Join Workspace

In order to join a workspace:
  1. An administrator should add you to the workspace as a user, using your email address.
  2. Once you are defined as a user, an invitation is provided so you can join the workspace.
  3. You can access invitations via an email that the administrator sends to you, or by logging into Replypad and viewing your open invitations.
  4. If you do not have a registered user in Replypad yet, you need to sign up to Replypad first, and then join the workspace via the invitation.

Step 2: Set up your account profile

Once you sign up to Replypad, you can set up your user profile, and change settings like your avatar, your email, and password.

Step 3: Start using Replypad

You can now start using Replypad collaborating with the rest of your team. To get to know all the features you can use in Replypad, go on and read our help resources:
Next: Getting started for customers