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Keyboard shortcuts

Keyboard shortcuts help you navigate Replypad with minimal effort. You can see a quick list of shortcuts by pressing ?, or take a look at the detailed lists below.

Conversation Views Navigation

  • g then i Go to My Inbox
  • g then u Go to Unassigned
  • g then t Go to Team Inbox
  • g then d Go to Drafts
  • g then s Go to Sent
  • g then c Go to Closed
  • g then a Go to Archived
  • g then r Go to Trash
  • g then m Go to Spam

Search

  • s then o Open search options
  • s then a Search conversations by Assignee
  • s then y Search conversations by Team
  • s then l Search conversations by Label
  • s then m Search conversations by Mailbox
  • s then p Search for Priority conversations
  • s then t Search conversations by Account
  • s then c Search conversations by Contact
  • / Focus on the search field

Settings

  • m then u Manage Users
  • m then a Manage Accounts
  • m then c Manage Contacts
  • m then y Manage Teams
  • m then l Manage Labels
  • m then r Manage Saved responses
  • m then t Manage Triggers
  • m then x Manage Mailboxes
  • m then w Manage Workspace settings
  • m then p Manage My Preferences

List Navigation

  • j Move to next line / Down
  • k Move to previous line / Up
  • Enter Enter details view
  • Ctrl + j Next page
  • Ctrl + k Previous page

Details View Navigation

  • u Back to list
  • j Next – Show next list item
  • k Previous – Show previous list item

List selections

  • x Select or deselect
  • * then a Select all
  • * then n Deselect all
  • * then r Select read conversations
  • * then u Select unread conversations

Conversation Actions

  • a Assign – Show Assign-to option
  • y Team – Show Team option
  • l Label – Show Labels option
  • p Priority – Set or remove Priority
  • Ctrl + Shift + c Manage Cc recipients
  • Ctrl + Shift + f Manage followers
  • f Forward conversation
  • # Delete
  • ! Delete and Report spam
  • Shift + i Mark as read
  • Shift + u Mark as unread
  • r Reply – Start a public reply
  • t Note – Start an internal note
  • z Cancel posting (available just after posting)

Conversation History

  • ; Expand entire conversation / Show older comments
  • : Collapse entire conversation / Hide history
  • ~ Toggle audit display (when the conversation is expanded)

Text Editor

  • Ctrl + b Bold
  • Ctrl + i Italic
  • Ctrl + u Underline
  • Ctrl + k Link
  • Alt + a Attach file/s
  • Ctrl + Enter Post current reply or conversation
  • Ctrl + Shift + 7 Numbered list
  • Ctrl + Shift + 8 Bulleted list
  • Ctrl + Shift + . Right to left
  • Ctrl + Shift + , Left to right
  • ; Insert saved response

Other Actions

  • n New
  • # Delete
  • c Compose a new conversation

Application

  • \ Focus the actions toolbar
  • Esc Close windows or menus
  • ? Open keyboard shortcut help
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