What are scheduled replies?
Working with team members in different time zones? Going on vacation but still want to send an update to someone when you’re away? With scheduled replies, you compose your reply in a conversation, but rather than sending it right away, you schedule it to send later.Scheduling a reply saves it as draft, until it is automatically sent to all the people involved in the conversation.
Schedule a reply to send later
- Click the Public reply link at the bottom of the conversation, or press r for a quick keyboard shortcut.
- Edit the reply and add your text.
- At the bottom, next to Post reply, click the Down arrow and then Schedule reply.
- Select or specify a date and time to send the message.
View or change scheduled reply
- Open the conversation window.
- Find the scheduled reply you want to change.
- Click Cancel post on the right.
When you cancel a scheduled reply, it becomes a draft again.
- Make any changes.
- At the bottom, next to Post reply, click the Down arrow and then Schedule reply.
- Select or specify a date and time to send the message.
Cancel scheduled reply
- Open the conversation window.
- Find the scheduled reply you want to change.
- Click Cancel post on the right.
When you cancel a scheduled reply, it becomes a draft again.
- (Optional) To delete the message, at the bottom, click the Trash Can icon to discard the draft.
View all scheduled replies
- Click the More menu in the blue toolbar at the top.
- Select Scheduled.
- All scheduled conversations will appear in the list.
- Hover over the Scheduled icon next to the conversation’s subject to see the scheduled date and time.
Perform actions from the scheduled replies view
- Click the More menu in the blue toolbar at the top.
- Select Scheduled.
- All scheduled conversations will appear in the list.
- Check the box next to the conversations you want to select.
- Use the options in the actions toolbar at the top part of the list to perform actions.