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Keyboard shortcuts

Keyboard shortcuts help you navigate Replypad with minimal effort. You can see a quick list of shortcuts by pressing ?, or take a look at the detailed lists below.

Conversation Views Navigation

  • g then i Go to My Inbox
  • g then u Go to Unassigned
  • g then t Go to Team Inbox
  • g then d Go to Drafts
  • g then b Go to Snoozed
  • g then e Go to Scheduled
  • g then s Go to Sent
  • g then g Go to Due
  • g then h Go to For Dispatch
  • g then c Go to Closed
  • g then a Go to Archived
  • g then r Go to Trash
  • g then m Go to Spam

Search

  • q then t Search conversations by Account
  • q then a Search conversations by Assignee
  • q then y Search conversations by Team
  • q then c Search conversations by Contact
  • q then s Search conversations by Star
  • q then l Search conversations by Label
  • q then m Search conversations by Mailbox
  • q then p Search for Priority conversations
  • q then o Open search options
  • / Focus on the search field

Reports

  • v then r View Reports

Lists

  • m then a Manage Accounts
  • m then c Manage Contacts
  • h then a Handle Asset
  • m then $ Manage Charges / Time entries
  • h then c Handle Contracts
  • h then i Handle invoicing and see open balances

Settings

  • m then u Manage Users
  • m then y Manage Teams
  • m then s Manage Stars
  • m then l Manage Labels
  • m then r Manage Saved responses
  • m then t Manage Triggers
  • m then x Manage Mailboxes
  • m then f Manage Custom Fields
  • m then i Manage Apps / Integrations
  • m then w Manage Workspace settings
  • h then p Handle Products & Services
  • h then r Handle User Rates

List Navigation

  • j Move to next line / Down
  • k Move to previous line / Up
  • Enter Enter details view
  • Ctrl + j Next page
  • Ctrl + k Previous page

Details View Navigation

  • u Back to list
  • j Next – Show next list item
  • k Previous – Show previous list item

List selections

  • x Select or deselect
  • * then a Select all
  • * then n Deselect all
  • * then r Select read conversations
  • * then u Select unread conversations

Conversation Actions

  • a Assign – Show Assign-to option
  • y Change team – Show Team option
  • s Star
  • l Label – Show Labels option
  • p Prioritize – Set or remove Priority
  • b Snooze
  • Ctrl + Shift + c Manage Cc recipients
  • Ctrl + Shift + f Manage followers
  • Ctrl + Shift + eEdit notes
  • f Forward conversation
  • # Delete
  • ! Delete and Report spam
  • Shift + i Mark as read
  • Shift + u Mark as unread
  • r Reply – Start a public reply
  • t Note – Start an internal note
  • Ctrl + EnterPost message (currently being edited)
  • z Cancel posting (available just after posting)
  • Alt + Shift +cAdd to calendar
  • Alt + Shift +dMark for / Remove from dispatch
  • Alt + Shift +tStart new timer

Conversation History

  • ; Expand entire conversation / Show older comments
  • : Collapse entire conversation / Hide history
  • ~ Toggle audit display (when the conversation is expanded)

Image Preview Mode

  • Right arrow Next
  • Left Arrow Previous
  • Esc Close preview mode

Billing

    n then p New product
  • n then s New service
  • $ then p New product charge
  • $ then s New service charge
  • $ then t New time entry
  • $ then i Generate Invoice/s

Text Editor

  • Ctrl + b Bold
  • Ctrl + i Italic
  • Ctrl + u Underline
  • Ctrl + k Link
  • Alt + a Attach file/s
  • Ctrl + Enter Post current reply or conversation
  • Ctrl + Shift + 7 Numbered list
  • Ctrl + Shift + 8 Bulleted list
  • Ctrl + Shift + . Right to left
  • Ctrl + Shift + , Left to right
  • ; Insert saved response

Other Actions

  • n New
  • # Delete
  • c Compose a new conversation

Application

  • \ Focus the actions toolbar
  • Esc Close windows or menus
  • ? Open keyboard shortcut help
  • m then p Manage Preferences
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