Keyboard shortcuts help you navigate Replypad with minimal effort. You can see a quick list of shortcuts by pressing ?, or take a look at the detailed lists below.
Conversation Views Navigation
- g then i Go to My Inbox
- g then u Go to Unassigned
- g then t Go to Team Inbox
- g then d Go to Drafts
- g then b Go to Snoozed
- g then e Go to Scheduled
- g then s Go to Sent
- g then c Go to Closed
- g then a Go to Archived
- g then r Go to Trash
- g then m Go to Spam
Search
- s then t Search conversations by Account
- s then a Search conversations by Assignee
- s then y Search conversations by Team
- s then c Search conversations by Contact
- s then l Search conversations by Label
- s then m Search conversations by Mailbox
- s then p Search for Priority conversations
- s then o Open search options
- / Focus on the search field
Reports
- v then r View Reports
Lists
- m then a Manage Accounts
- m then c Manage Contacts
- h then a Handle Asset
- m then $ Manage Charges / Time entries
Settings
- m then u Manage Users
- m then y Manage Teams
- m then l Manage Labels
- m then r Manage Saved responses
- m then t Manage Triggers
- m then x Manage Mailboxes
- m then w Manage Workspace settings
- m then p Manage My Preferences
List Navigation
- j Move to next line / Down
- k Move to previous line / Up
- Enter Enter details view
- Ctrl + j Next page
- Ctrl + k Previous page
Details View Navigation
- u Back to list
- j Next – Show next list item
- k Previous – Show previous list item
List selections
- x Select or deselect
- * then a Select all
- * then n Deselect all
- * then r Select read conversations
- * then u Select unread conversations
Conversation Actions
- a Assign – Show Assign-to option
- y Team – Show Team option
- l Label – Show Labels option
- p Priority – Set or remove Priority
- Ctrl + Shift + c Manage Cc recipients
- Ctrl + Shift + f Manage followers
- f Forward conversation
- # Delete
- ! Delete and Report spam
- Shift + i Mark as read
- Shift + u Mark as unread
- r Reply – Start a public reply
- t Note – Start an internal note
- z Cancel posting (available just after posting)
Conversation History
- ; Expand entire conversation / Show older comments
- : Collapse entire conversation / Hide history
- ~ Toggle audit display (when the conversation is expanded)
Text Editor
- Ctrl + b Bold
- Ctrl + i Italic
- Ctrl + u Underline
- Ctrl + k Link
- Alt + a Attach file/s
- Ctrl + Enter Post current reply or conversation
- Ctrl + Shift + 7 Numbered list
- Ctrl + Shift + 8 Bulleted list
- Ctrl + Shift + . Right to left
- Ctrl + Shift + , Left to right
- ; Insert saved response
Other Actions
- n New
- # Delete
- c Compose a new conversation
Application
- \ Focus the actions toolbar
- Esc Close windows or menus
- ? Open keyboard shortcut help