Live Chat vs. Email Support
Discover the pros and cons of both email and live chat support channels. Understand the challenges, benefits, and things to consider as your business grows.
Tag: customer service
Read articles about customer service and how your team can make every service interaction with your business remarkable using the right methods and tools.
Google Collaborative Inbox and the Alternatives
Discover all about the pros and cons of using Google Collaborative Inbox, see the advantages and disadvantages, and find out the best alternative for your team.
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Discover the power of empathy in customer service
Learn how to increase customer satisfaction and loyalty by communicating with empathy in emails and how to amplify the effect using a shared inbox software.
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